Customer Service Representative - Naukri PK
Date Posted: Feb 06, 2021
Monthly Salary: 30000 PKR - 35000 PKR
Job Description
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Good Communication Skills.
Skills Required
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Job Detail
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LocationLahore, Punjab, Pakistan
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Company
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TypeFull Time
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ShiftThird Shift (Night)
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Career LevelIntern/Student
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Positions1
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Experience1 Year
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GenderNo Preference
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DegreeBachelors
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Apply BeforeApr 28, 2021