Job Detail

Job Description

E-Commerce website + Daraz Stores Assistant (2+ Years Experience), On-location

We are looking for an e-commerce specialist to join our marketing and sales team.

Position Overview: As an E-Commerce website + Daraz Stores Assistant, you will play a crucial role in managing our operations on the Daraz platform and our e-commerce website. Your primary responsibility will be to ensure the smooth functioning of our e-commerce stores, optimize sales, and provide outstanding customer service. The ideal candidate should have a minimum of 2 years of experience working specifically with the Daraz platform and managing e-commerce website operations.

Responsibilities:

Manage the day-to-day operations of our online store on Daraz and the website, including product listings, inventory management, order processing, fulfillment and marketing/advertising tasks. 

Monitor and respond to customer inquiries, complaints, and feedback promptly and professionally, ensuring a high level of customer satisfaction.

Collaborate with the marketing team to develop and implement effective promotional strategies to increase sales and brand visibility on the Daraz platform and website?

Conduct regular sales data analysis, identify trends, and provide insights and recommendations for improving sales performance.

Maintain accurate and up-to-date product information, pricing, and availability on the Daraz platform and website.

Ensure timely processing and fulfillment of customer orders, coordinating with the warehouse and logistics teams.

Monitor competitor activities and market trends on e-commerce platforms, staying informed about industry best practices and implementing strategies to stay ahead.

Stay updated with Daraz policies, guidelines, and any platform updates, ensuring compliance at all times.

Assist in resolving any technical issues or glitches related to the Daraz platform and website, working closely with the IT department.

Requirements:

Minimum of 2 years of experience working as a Daraz Store Assistant and e-commerce website, with a proven track record of successfully managing operations on the platform. Strong knowledge of e-commerce principles, specifically on the Daraz platform, including product listings, order management, inventory management, and customer service.

Excellent written and verbal communication skills, with the ability to communicate professionally and effectively with customers and Daraz support.

Please email your CV at [email protected]

Skills Required

• Communication Skills
• Marketing