Job Detail

Job Description

SISPN , an International company is looking for energetic and dedicated candidates who possess good English communication skills  with ability to do multiple task.

• Experience of handling a number of calls/complaints from the customers and our staff.
• Must have the ability to provide the right technical solutions to the customer and staff requests.
• Proficiency in Problem resolution techniques with a strong voice and accent 
• Candidates having experience of outbound calling and web-based services are encouraged to apply.
• Provide customer support & technical queries resolution via phone & email.
• Record-keeping, monitoring, tracking and reporting.
• Identify and escalate priority issues per client specifications.
• Offer alternative & smart solutions in order to meet accuracy & timeline.
• Take all necessary measures to ensure client satisfaction.

Skills Required:

• Strong communication skills
• Fluency in spoken & Written English.correct grammar,Dataentry,Excel.

Skills Required

• English Fluency
• Strong Communication skills