Job Detail

Job Description

Primary Responsibilities as Receptionist

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Helping maintain workplace security and maintaining visitor logs.
• Professionally answering and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Provide excellent customer service.
• Scheduling appointments

• Contact businesses and private individuals by telephone to introduce and promote services
• Explain the services to potential customers
• Deliver scripted sales pitch to the customers and handle customer questions
• Obtain customer information including names, email, mobile no and addresses
• Record customer details, including reaction to the service, offered
• Input order details into the computer system
• Confirm inquiry raised with marketing and sales department
• Schedule appointments for marketing and sales staff to meet prospective customers
• Contact customers to follow up on initial interaction

• Excellent communication (verbal & written in English) and interpersonal skills
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills
• Ability to work effectively as part of a team and alone.

Skills Required

• Marketing